Primary Care Post Payment Verification (PPV)

Primary Care accounts for a significant amount of NHS spend and there is a need to demonstrate that the services being delivered are being recorded and claimed accurately, ensuring robust service delivery to patients and efficient use of public monies.

360 Assurance is an expert provider of primary care post payment verification (PPV) services.  Our PPV service can be delivered in the following areas:


Benefits received as a result of our service include:

• Patient safety – confirmation that services are being delivered in line with service specifications

• Cost accuracy – assurance that the number of procedures being claimed for accurately reflect the number of procedures being delivered

• Data quality – identification of coding errors in patient medical records and incorrect reporting criteria

• Sharing best practice – embedding of a robust recording and claiming culture

Primary Care Post Payment Verification (PPV) is the process of validating claims made by Primary Care Practitioners for services that are provided on a cost per case basis, commissioned by NHSE, ICBs or Local Authorities.

The normal process is for the ICB to identify practice(s) to be visited, services to be reviewed (eg Minor Surgery, Anticoagulation, Minor Injury) and financial year(s) to be examined. Our specialist team will then use the list of patients/procedures claimed for to select a random sample of patients and review their SystmOne /EMIS records to ensure that the service was provided in accordance with the Service Specification and that the claim is therefore correct. This can identify situations in which the practice has appeared to claim for more services than they have provided or for less services than they have provided. In both situations this should raise queries regarding the robustness of the coding methodology at the practice and the assurance the ICB can take regarding the accuracy of the claims made.

To find out more, please contact us via our contact page.